The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, perfectly designed with thoughtful furnishings and an arched window that added a charming touch.” view full review
Luxurious Design
“The bathroom was beautifully designed, featuring well-appointed elements, including a separate nook for the toilet and lovely shower heads.” view full review
Delicious Perks
“The daily $25 room service voucher was a good bonus, allowing us to enjoy delicious meals in our room whenever we wanted.” view full review
Convenient Facilities
“The high table and stool setup in the room was a unique touch, making it easy to work while enjoying a standing position rather than the usual sitting.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Room service
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
515 Mason Street,
San Francisco,
California,
United States,
94102,
California
Map view
515 Mason Street,
San Francisco,
California,
United States,
94102,
California
City landmarks
Harbour
Pier 39
2.3
km
Grant Avenue
Chinatown
1.1
km
Monument
Lombard Street
2.1
km
Market
Ferry Building
2.1
km
Gallery
San Francisco Museum of Modern Art
1.1
km
Harbour
Fisherman's Wharf
2.3
km
Cable Car
Cable Car Museum
1.1
km
Tower
Coit Tower
2.2
km
Public Building
San Francisco City Hall
1.6
km
Museum
Contemporary Jewish Museum
930 m
Museum
Exploratorium
2.3
km
Museum
Asian Art Museum
1.7
km
Church
Grace Cathedral
630 m
Island
Alcatraz Island
4.4
km
Historic Site
Painted Ladies
2.4
km
Event hall
Moscone Center
1.0
km
Museum
Children's Creativity Museum
1.2
km
Cable car ride
2.3
km
Mall
The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square
2.2
km
Mall
Ghirardelli Square
2.2
km
Museum
Museum of the African Diaspora
800 m
Mall
Westfield San Francisco Centre
720 m
Church
St. Patrick's Catholic Church
950 m
Museum
Mechanical Museum
2.4
km
Museum
Wells Fargo History Museum
1.1
km
Baseball Stadium
Oracle Park
2.2
km
Fountain
Lotta's Fountain
1.8
km
Nearby
Shopping Area
Union Square
300 m
Bush St What3words: ///also.secret.ever
Dragon's Gate
490 m
Gallery
Xanadu Gallery
450 m
Restaurants
Sears Fine Food
270 m
439 Powell Street
Lori's Diner
230 m
500 Sutter St
Akiko's Sushi Bar and Restaurant
50 m
431 Bush St btw Claude Ln & Mark Ln
Honey Honey Cafe & Crepery
240 m
599 Post Street
Level III Restaurant
10 m
515 Mason St JW Marriott San Francisco Union Square
Cesario's
80 m
601 Sutter St
Scala's Bistro
280 m
432 Powell St
Rambler at Hotel Zeppelin
150 m
545 Post St Hotel Zeppelin
Matador
130 m
679 Sutter Street 2 Blocks from Union Square
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.7
Location
8.0
Service
8.3
Dining
5.5
Guest reviews
7.4/10
based on 5 reviews
8.6
8.6/10 based on 242 reviews
George
United States,
April
2024
8.4/10
My stay at the hotel was a mix of positives and negatives. The location was excellent, right in the center off Union Square, making it convenient for shopping, sightseeing, and transportation. The rooms, however, had odd furnishings like a chair with a large hole in the upholstery, which was a bit disappointing. The staff were cheerful and helpful, adding to the pleasant experience overall.
Rooms
7.0
The rooms had odd furnishings, including a chair with a large hole in the upholstery.
Service
9.0
The staff were always cheerful and helpful.
Location
9.0
The location was great, right in the center off Union Square, convenient for shopping, sightseeing, and transportation.
Dining
Facilities
Diana
United States,
February
2024
5.6/10
I found the hotel to be a mixed experience. The rooms were clean but had some issues like a persistent smell and lack of amenities. The service was friendly but seemed overly focused on tips. The location was great for exploring the city but had some safety concerns. The dining options were varied but pricey compared to alternatives outside.
Rooms
5.0
The rooms had a persistent smell that required keeping the window open. They were only cleaned every 3 days and lacked basic amenities like a refrigerator and a working phone. Some maintenance issues were present like a faulty safe and a non-working phone.
Service
7.0
The front desk person was welcoming and provided useful information, but the service overall felt overly focused on receiving tips.
Location
6.0
The hotel's location in the theater district was convenient for accessing shopping and dining options, but nearby safety issues like drug activity and protests were a concern.
Dining
5.0
The evening dining options were varied but overpriced compared to alternatives outside the hotel.
Facilities
Samuel
United States,
July
2023
8.2/10
My stay at the hotel was truly enjoyable. The room, though not as spacious as advertised, was clean, modern, and refreshed, with a convenient high top table for work. The service was outstanding, from the valet to housekeeping. The location near Union Square was brilliant, just a block away, and the dining options were good despite being a bit noisy. Overall, a great stay with excellent value for the price.
Rooms
8.0
The room, while not as large as expected, was clean, modern, and refreshed with a convenient high top table.
Service
9.0
The service was outstanding, from the valet to housekeeping, making me feel truly welcomed and cared for.
Location
9.0
The hotel's location near Union Square is brilliant, just a block away, making it convenient for shopping and exploring the area.
Dining
7.0
The dining options were good, although a bit noisy at times, offering almost everything an American breakfast should.
Facilities
8.0
The facilities provided excellent services like room service, car hire, and valet parking, contributing to a comfortable stay.